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Test your workplace manners with Lydia Ramsey's Biz-E-Quiz to see just how fast you will be "smoothing" your way up the ladder of success.

     
 
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Lydia in the News

Here are several articles on business etiquette that I hope you find enjoyable and helpful.

You're welcome to use any of them as content for your own newsletter. Just make sure they remain complete and unaltered (including the About the Author info at the end of the article).  All links must be made live. Please send a copy of your reprint to:
reprints©mannersthatsell.com

You're also welcome to use my photo.

      

What treasures these articles are! When you begin to practice all of Lydia's tremendous ideas, your business will automatically grow."
Dottie Walters
President
Walters International Speakers Bureau


Dressing Your Best For Men

Savvy clothing advice from Lydia Ramsey for men who want to get ahead at the office.

Business Clothing Not Optional!

Follow the dress for success rules for the office and you will be sure to always make a great impression.

Wedding Invitations In A Business Setting

Etiquette tips for responding to a wedding invitation from a business associate whether you plan to attend or not.

Maximize Press Coverage With Media Manners

Capitalize on the opportunity for free publicity by using your business etiquette manners when interviewed for a television or radio show, blog, website or newspaper.

Lydia Ramsey's Six Secret Sales Weapons

Learn how business etiquette skills can open doors and build relationships that increase sales.

Top 7 Etiquette Tips For Successful Meetings

Don't forget these essential top seven tips to make all your business meetings more productive and less boring.

Stand Out At The Job Fair

Advice for preparing and attending a job fair that will help you land the perfect job!

The Etiquette Of Sympathy

Learn how to best help a co-worker or business associate when they experience a devastating loss.

The Napkin Dilemma

Lydia Ramsey solves the mystery of how to use your lunch or dinner napkin properly in a business meal setting.

Body Art In A Professional Setting

To pierce or not to pierce?  Timely advice for someone who wants to work in a corporate environment and get a tattoo at the same time!

Making A Graceful Apology

Lydia shares the kindest and most appropriate way to make amends after making a mistake.

Showing Appreciation for Corporate Gifts

Valuable tips for showing appreciate the "write" way for gifts you receive from your business colleagues and clients.

Shaking Hands Throughout History And Around The World

Learn the proper procedure for shaking hands at home and around the world.

Cell Phone Chaos

July is National Cell Phone Courtesy Month. Get eight tips from Lydia Ramsey on cell phone etiquette to help make the world a better place to live.

Leaving On A Jet Plane? Business Etiquette To Go

Business etiquette tips for travelers who want to build relationships and positively impact the bottom line.

R.E.S.P.E.C.T. - Your Client's Communications Preferences

Make your business communications all about your client and not about you.

RSVP:  Failure To Reply Ranks Tops Among Business Etiquette Faux Pas

Don't make this etiquette faux pas by ignoring RSVP instructions until it is too late.

Let's Start With The Soup

Learn the fine art of eating soup in order to eliminate the inevitable mess.

Business Manners Apply to Interviewers As Well As Applicants

Remember that common courtesy is applicable to both the interviewer and applicant so treat your prospective employers with care.

Managing Messy Food

Tips for managing messy foods at parties and meals.

Musical Phones

To increase customer satisfaction follow these easy steps when handling customer calls.

Solving The Utensil Puzzle

Learn the basics of utensil use in order to make your business meals proceed more smoothly.

Got Voice Mail?

Use voice mail appropriately and it can be an incredible asset for your business.  Use it incorrectly and it will drive your customers away.

Can You Afford What Rudeness Is Costing Your Business?

Take a quick etiquette quiz and learn how much rudeness may be affecting your bottom line.

Winning Customers Over The Phone

Learn the vital tips necessary to make a good impression while speaking to your customers over the phone.

Working With The Disabled

Use these tips to enhance your relationship with your disabled colleagues and clients.

Minding Your Global Manners

Guidelines to help you find your way through the maze of international etiquette rules.

Keeping Your Cool When the Customer Gets Hot

Minimize your stress and make your customers happy with these tips.

The Top Twelve E-mail Mistakes That Can Sabotage Your Career

What is this e-mail explosion? Are there rules for managing these messages and being a professional and polite user of electronic mail?

Successfully Meeting and Greeting: Ten Strategies for Getting Off to a Good Start

A day in the life of every businessperson is made up of a series of meetings and greetings. Learn the top ten strategies for getting the most out of these encounters.

How To Seal The Deal In Seven Seconds

Ten savvy tips to help you close a sale in seven seconds.  Whether you are face-to-face, over the phone or via the Internet these tips will help you make a terrific first impression.

Listen to Lydia's Interview on NPROffice Party Tips
as heard on NPR's Motley Fool Radio

Office... party: two words that can send shivers up the spine this time of year. So time for some tips on how to handle your office's annual bash. Listen to Lydia's National Public Radio guest appearance on Motley Fool Radio.

Nine Questions To Ask Yourself Before You Head To The Office Party

Office parties are riddled with opportunities to make or break your career. Ask these nine questions to prepare yourself to make the best of this office parties.

Five Stumbling Blocks To Successful Networking and How To Overcome Them

The ability to connect with people is essential to success in any business. Consider these five stumbling blocks and how to overcome them to help you get the most out of networking opportunities.

Greeting Card Tango:  How to Impress, Not Stress, During the Holidays

Learn holiday greeting card etiquette in order to enhance your business relationships, attract new customers and to show appreciation for those clients who have faithfully supported you during the year.

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Revised July 25, 2008